Your satisfaction is important to us! Therefore, we offer you 30-day trial period.
If you are unsatisfied with your purchase, for any reason, you may return the item for refund or exchange, within 30 days of receipt. If you select your item to be resized there will be a $20 fee deducted when you send it back.
Our Return Process:
After we receive your return, your refund will be issued in a few days. Returns with no Authorization Number, and packages that are improperly packaged or uninsured will be refused receipt.
How To Prepare A Return:
Please follow these easy steps to return your item:
- Your Return Authorization Number Call 877-785-1010 and you will be given a Return Authorization Number. This number must be marked clearly on the front of the package and the original invoice must be included inside the package. You may write your concerns on the invoice to help us clearify the problem.
- Package Your Return Include the product(s) and the original invoice inside the package. You may write your concerns on the invoice to help us clearify the problem. For security reasons, do not write jeweldepot.com anywhere on the outside of the box. You may write j depot instead.
- Insure Your Package You can ship it via any carrier. Be sure to ship your item fully insured (the full amount could be found on the original invoice), and request a return receipt for confirmation that your shipment has reached its destination.
You must follow these instructions exactly, failure to do so will prevent the processing of your return. If you have any questions about our return procedure, please contact us at info@jeweldepot.com
